Privacy

Last updated November 11, 2026

Big Roots makes custom board books about the people who love a baby. Those books hold photos and names of your family, so we keep what we collect small and use it only to make and deliver your book.

Where your book is saved

As you build, your book is saved in your browser and in our storage at Cloudflare, under a long private link that only you have. That link is how you finish on another device or come back later. Anyone with the link can open and edit the book, so share it only with people you would trust to edit it. Relatives you invite get a separate link that can only add their own photo, name and words, and cannot see the rest of the book.

We open a saved book only to fulfill your order or when you ask us for help. Books you never order are deleted about 13 months after they were last changed, and you can ask us to delete yours sooner at any time.

What you send us when you order

When you order, your print files are uploaded to us, and you send us your name, email, shipping address and the address for any extra copies. We use them to print and ship your book, to send you a proof and to answer your questions. Payment is handled by our payment processor, and we never see or store your full card number.

Who else sees it

Our printing partner receives your book files and shipping address so it can print and ship your order. Our website host, Cloudflare, processes basic technical data such as IP addresses to serve and protect the site. We do not sell your information or share it for advertising.

Children

Books are about babies, but they are made and ordered by adults. We do not knowingly collect information from children, and the photos and names in a book are provided by the parent or family member who builds it.

How long we keep it

We keep book files for 12 months after delivery so we can reprint a damaged book or send a new copy. After that we delete them. You can ask us to delete your files and order details sooner at any time.

Your choices

Email hello@bigrootsbooks.com to see, correct or delete what we hold about you. California residents have these rights under the CCPA, and we honor them for everyone.